Description

This is a brief and to the point summary of all the key terminology required for the examination. Topic List: Evidence-based management and communication theory Finding and applying for a position Delivering bad news, apologies, and service recovery Negotiations and conflict management Effective Business Writing Communication in Leadership Power and Politics Role of Emotions in Communication Language Strategy Inter-cultural Communication


ANU

Semester 1, 2017


8 pages

2,000 words

$29.00

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