MGMT2100 Notes

Description

Notes include weeks 1-12 lectures and include notes from the assigned readings of the textbook. Relevant weeks and chapters are clearly displayed. Tutorial material is included where appropriate. Topics: Week 1, Chapter 1 to 3: Evidence-based management and communication theory Week 2, Chapter 10: Finding and applying for a job Week 3, Chapter 5: Interviews and persuasive presentations Week 4, Chapter 6: Communication in leadership Week 5, Chapter 7: Power and politics Week 6, Chapter 2 and 4: Effective business writing Week 7, Chapter 8: Negotiation and conflict management Week 8, Chapter 9: Delivering bad news: Apologies and service recovery strategies Week 9: External Readings on The role of emotions in communication (Notes included) Week 10: External Readings on Strategic Communication (Notes included) Week 11, Chapter 11: Inter-cultural communication Week 12: Review (Notes included)