Services Marketing: Concepts, Strategies, & Cases

K. Douglas Hoffman, John E.G. Bateson

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H1 (94) Concise and Relevant notes for Service and Relationship Marketing

Written by Stephen

Concise and relevant notes for the Service and Relationship Marketing exam. All lectures are summari...

23 pages, 11166 words

Service and Relationship H1 Ultimate Notes Lec + Reading

Written by Cathy

This note includes Everything that you need to know in the subject. Lec notes + key points in th...

142 pages, 34262 words

COMPLETE Service and Relationship Marketing Notes

Written by Chi

COMPLETE SRM NOTES! Detailed but summarized! Week 1: Introduction to Service and the Sharing E...

4 pages, 10000 words

Service and Relationship Marketing - H1 Notes - Easy to understand, full course covered, lots of examples

Written by Emily

All 12 weeks have been covered in full. Clear, concise summaries with lots of definitions and exampl...

27 pages, 7000 words

Comprehensive Service & Relationship Marketing Notes (H1)

Written by Callum

This is a comprehensive guide covering all topics in Service & Relationship Marketing. It includes:...

20 pages, 3609 words


$20 per hour

** EXPERIENCED & PROFESSIONAL Tutor at your service! ** I graduated from the University of Sydne...


Loved the tutor & lecturer Triparna. Interesting course content that was really applicable to real life. I feel that I learnt a lot in this subject!

Anonymous, Semester 1, 2019

Loved this subject. The tutorial topics were very up-to-date and engaging and the major group assignment was very practical. Heidi was absolutely a fantastic tutor.

Anonymous, Semester 1, 2018

It's an pretty easy and interesting subject. Assignments are fun. But it's a bit hard to study for final exam.

Anonymous, Semester 1, 2018

Pretty interesting subject, not too difficult in terms of concepts but quite a lot of content. Tutor was good which was helpful. Overall a pretty good subject

Anonymous, Semester 1, 2017

Not too bad of a subject, pretty interesting at times. Had a great tutor, so that was good.

Anonymous, Semester 1, 2015