Organization Theory & Design 4ed

Part 1 Introduction to Organizations 1 What are organizations? 2 Perspectives on organizations Part 2 Organizational Purpose and Structural Design 3 Strategy, organization design and effectiveness 4 Fundamentals of organization structure Part 3 Open System Design Elements 5 The external environment 6 Interorganizational relationships 7 Designing organizations for the international environment Part 4 Internal Design Elements 8 Manufacturing and Service technologies 9 Information technology and control 10 Organization size, life cycle and decline Part 5 Managing Dynamic Processes 11 Organizational culture and ethical values 12 Innovation and change 13 Decision-making processes 14 Conflict, power and politics Integrative Cases 1.0 Luxurious Goat Milk Products: Working with Local Culture ' RojaAHP 2.0 'Box-ticking' in Organizations: Lessons of the Nimrod Disaster 3.0 Onward to the Customer of One; from Debt Collectors to Customer Service Agents at New Zealand's Inland Revenue 4.0 Changing the Culture at Trans-Gen PLC: What's Wrong with Senior Management? 5.0 Blood on the Gatepost: Family Conflicts in the New Zealand Farming Industry