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Working with People: Communication Skills for Reflective Practice Paperback – 31 October 2007

4.7 out of 5 stars 20 ratings

Working with People focuses on the impact that communication has on others. Its overview of wellknown and frequently-utilised skills of interpersonal communication and interviewing draws upon research and practice literature in relation to 'microskills' to understand the critical decisions or choices which are made by using these skills. The book takes a multidimensional approach to understanding the complexities of personal experience, and applies theoretical knowledge of human beings and the social environment, of adversity and oppression, and of coping and adaptation, to practice knowledge and self-awareness. It encourages students to think critically and to reflect on practice. Contributed case scenarios by experienced practitioners ensure that examples are grounded firmly in everyday practice realities, and reinforce the emphasis on working creatively, critically and consciously with other people.

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Product details

  • Publisher ‏ : ‎ OUP Australia and New Zealand
  • Publication date ‏ : ‎ 31 October 2007
  • Language ‏ : ‎ English
  • Print length ‏ : ‎ 296 pages
  • ISBN-10 ‏ : ‎ 0195558820
  • ISBN-13 ‏ : ‎ 978-0195558821
  • Item weight ‏ : ‎ 567 g
  • Dimensions ‏ : ‎ 24.38 x 1.78 x 18.8 cm
  • Customer Reviews:
    4.7 out of 5 stars 20 ratings

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Louise Harms
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4.7 out of 5 stars
20 global ratings

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Top reviews from Australia

There are 0 reviews and 8 ratings from Australia

Top reviews from other countries

  • Heather Paddison
    5.0 out of 5 stars Five Stars
    Reviewed in Canada on 6 January 2015
    Verified Purchase
    Really loved the way this textbook was written. Easy to learn from.
  • So Hyun Ahn
    3.0 out of 5 stars GREAT BOOK
    Reviewed in Canada on 4 June 2021
    Verified Purchase
    GREAT BOOK.