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Managing for Quality and Performance Excellence (with CD-ROM) Hardcover – 30 January 2007

by James Evans (Author), William Lindsay (Author)
4.2 out of 5 stars 29
Edition: 7th
See all formats and editions
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Previous page
  1. ISBN-10
    0324382278
  2. ISBN-13
    978-0324382273
  3. Edition
    7th
  4. Publisher
    South West College ISE
  5. Publication date
    30 January 2007
  6. Language
    English
  7. Dimensions
    21.59 x 3.81 x 26.04 cm
  8. See all details
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Product details

  • Publisher ‏ : ‎ South West College ISE; 7th edition (30 January 2007)
  • Language ‏ : ‎ English
  • ISBN-10 ‏ : ‎ 0324382278
  • ISBN-13 ‏ : ‎ 978-0324382273
  • Dimensions ‏ : ‎ 21.59 x 3.81 x 26.04 cm
  • Customer Reviews:
    4.2 out of 5 stars 29

Customer reviews

4.2 out of 5 stars
4.2 out of 5
29 global ratings

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TUGCAN S.
4.0 out of 5 stars Four Stars
Reviewed in Canada on 1 December 2015
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Article as described, quick handling!
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henriquattre
5.0 out of 5 stars comments
Reviewed in France on 5 September 2014
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With regards to the delivery, the condition of the book, the service -all of them materialized as it was said - and this is the reason for the full mark- The content of the book is not commented as it would require to go in details . However in my opinio this book gathers sufficient content relaled to management to provide a necessary view for a student at university level or for a manager.
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Josh D. Nankivel
5.0 out of 5 stars Excellent starting point for the study of quality and performance in organizations
Reviewed in the United States on 19 September 2009
Verified Purchase
I have the instructor's 7th edition. This text combines a fairly rigorous description of the various theoretical frameworks available in the field and a generous amount of case studies across public and private sectors and various industries. Anyone who applies themselves to this text will have a good feel for the discipline in general and a great launching pad for further study into specific philosophies, frameworks, and/or methodologies. It influenced much of my initial thinking on quality at  pmStudent .
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Jose A. Zapata
4.0 out of 5 stars This is a very good but if you want improve your companies TQ
Reviewed in the United States on 11 June 2011
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I recomend this book if you are looking to start a TQM program in your company. However, you need to have a good back ground in statistics to understand how quality works in the industrial sector. The book gives several examples of successful companies and how they apply TQM in to their daily operations.
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Mr SANJAY BALBHIM LIMAYE
5.0 out of 5 stars Certainly Comprehensive
Reviewed in the United States on 25 November 2013
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Not only the contents are well thought out but have been well structured too. The coverage is comprehensive and addresses so many good to great practical examples that this book becomes a must read and reference.
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