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Chris Trotter
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Working with Involuntary Clients: A Guide to Practice Hardcover – 18 December 2014

by Chris Trotter (Author)
4.7 out of 5 stars 27
Edition: 3rd
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There is a newer edition of this item:

Working with Involuntary Clients: A Guide to Practice
Working with Involuntary Clients: A Guide to Practice
$56.97
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Many social workers are employed in positions where they deal with involuntary clients. These positions are demanding, and require a specific set of skills. The new edition of this successful book provides an accessible and practical guide for managing difficult and sensitive relationships and communicating with reluctant clients.

The author directly links theory to real-life by adopting a jargon-free and accessible guide to working in partnership with involuntary clients. Written in a lively and engaging style, the book is relevant across the curriculum and richly illustrated with case examples drawn from a variety of service-user groups, such as work with people with addictions, young people who refuse to go to school and mental health patients who refuse treatment, as well as examples from criminal justice and child protection.

The author's integrated and systematic approach promotes prosocial values; emphasizes clarifying roles; and deals with issues of authority and goal-setting. Fully revised and updated throughout to reflect contemporary research and practice, the book includes increased emphasis on risk assessment, cognitive behavioural approaches, including manualised intervention programs, and reflective practice.

The result is an invaluable practical guide for social work and social care students and professionals to working with both clients and their families.

Previous page
  1. ISBN-10
    0415715644
  2. ISBN-13
    978-0415715645
  3. Edition
    3rd
  4. Publisher
    Routledge
  5. Publication date
    18 December 2014
  6. Language
    English
  7. Dimensions
    14.61 x 2.54 x 20.96 cm
  8. Print length
    224 pages
  9. See all details
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Product description

Review

"This is another edition of an essential text for social workers and all professionals working in complex social settings where service users (described here as clients by virtue of involuntary service use) are compelled to use services regardless of whether they want to. The book is a fresh reminder of how the profession needs to build on Trotter’s book to demonstrate wider expertise, and evidence of good interventions and practices (which has been part of Trotter’s mission to date). The book reviews practice with not only compliant involuntary clients, but also those who may resist or even sabotage interventions, sometimes as a result of the practitioner not having the necessary skills, values or aptitude for this kind of work."

Dr Lee Quinney, University of Wolverhampton



"This is another edition of an essential text for social workers and all professionals working in complex social settings where service users (described here as clients by virtue of involuntary service use) are compelled to use services regardless of whether they want to. The book is a fresh reminder of how the profession needs to build on Trotter’s book to demonstrate wider expertise, and evidence of good interventions and practices (which has been part of Trotter’s mission to date). The book reviews practice with not only compliant involuntary clients, but also those who may resist or even sabotage interventions, sometimes as a result of the practitioner not having the necessary skills, values or aptitude for this kind of work."

Dr Lee Quinney, University of Wolverhampton

About the Author

Chris Trotter is Professor in the Department of Social Work at Monash University, Australia, and Director of the Monash Criminal Justice Research Consortium.

Product details

  • Publisher ‏ : ‎ Routledge; 3rd edition (18 December 2014)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 224 pages
  • ISBN-10 ‏ : ‎ 0415715644
  • ISBN-13 ‏ : ‎ 978-0415715645
  • Dimensions ‏ : ‎ 14.61 x 2.54 x 20.96 cm
  • Customer Reviews:
    4.7 out of 5 stars 27

About the author

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Chris Trotter

Chris Trotter

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4.7 out of 5 stars
4.7 out of 5
27 global ratings

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Top review from Australia

Chandrika
5.0 out of 5 stars Five Stars
Reviewed in Australia on 16 March 2015
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An excellent Book.
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Top reviews from other countries

Benard Owino
5.0 out of 5 stars Fantastic
Reviewed in the United Kingdom on 15 December 2019
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I liked my order. Loved the efficiency
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Michelle
5.0 out of 5 stars Great!
Reviewed in the United Kingdom on 21 April 2019
Verified Purchase
Good book! Vey helpful, especially for Criminal Justice Social Workers.
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CR OConnell
5.0 out of 5 stars Five Stars
Reviewed in the United Kingdom on 25 June 2015
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Excellent. Thank you
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Amazon Customer
4.0 out of 5 stars The early edition was useful and this is an updated version with new studies ...
Reviewed in the United Kingdom on 15 May 2017
Verified Purchase
The early edition was useful and this is an updated version with new studies and research cited. Recommended for those in probation and criminal justice work.
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