New to the Your Office Series:
- NEW! Grader-First is the new MyITLab approach for the Your Office series, providing everything instructors need to both train and assess students using live in the application Grader projects with built-in learning aids.
- NEW! Prepare Cases built as auto-graded Grader projects in MyITLab and offered with Read & Watch remediation assets to provide a more personalized learning experience for students.
- NEW! Business Unit openers emphasize the business concepts students learn in the chapters. These showcase the Real World Interview Videos & Real World Success features so students do not overlook them.
- NEW! Course-level and Chapter-level outcomes, aligned with AACSB requirements, are all identified in the Business Unit openers so students have a big picture overview of what they need to get from using this book.
- NEW! All new Problem Solve cases keep this book fresh and current.
- NEW! Critical thinking steps, added to the end of chapter and capstone cases, require students to answer objective questions by interpreting the data they are working with.
- NEW! Updated design includes wide screen images, similar to what students see on their own monitors.
Also available with MyITLab
MyITLab® is an online homework and assessment program designed for Information Technology (IT) courses, to engage students and improve results. Live-in-Application Grader projects come with the convenience of auto-grading and instant feedback, helping students learn more quickly and effectively. Digital badges lets students showcase their Microsoft Office or Computer Concepts competencies, keeping them motivated and focused on their future careers. MyITLab builds the critical skills needed for college and career success.
Amy S. Kinser, Esq., Series Editor
Amy holds a B.A. degree in Chemistry with a Business minor from Indiana University, and a J.D. from the Maurer School of Law, also at Indiana University. After working as an environmental chemist, starting her own technology consulting company, and practicing intellectual property law, she has spent the past 15 years teaching technology at the Kelley School of Business in Bloomington, Indiana. Currently, she serves as the Director of Computer Skills and Senior Lecturer at the Kelley School of Business at Indiana University. She also loves spending time with her two sons, Aidan and J. Matthew, and her husband J. Eric.
Kristyn A. Jacobson
Kristyn holds an M.S. in Education from the University of Wisconsin-La Crosse and a B.S. in Business Education from the University of Wisconsin-Eau Claire. She has been a faculty member and department chair of the Business Technology department at Madison College in Madison, Wisconsin for over 14 years. She also serves as the curriculum coordinator for Microsoft Excel beginning, intermediate, and advanced level courses for the college. As well as teaching, Kristyn provides training to businesses on the Microsoft Office Suite including MS Project, project management, customer service, personal productivity, and time management. Prior to teaching at Madison College, she taught at a business college in Des Moines, Iowa where she helped implement their online learning program while also teaching traditional business courses.
J. Eric Kinser
Eric Kinser received his B.S. degree in Biology from Indiana University and his M.S. in Counseling and Education from the Indiana School of Education. He has worked in the medical field and in higher education as a technology and decision support specialist. He is currently a senior lecturer in the Operations and Decision Technology Department at the Kelley School of Business at Indiana University. When not teaching he enjoys experimenting with new technologies, traveling, and hiking with his family.
Diane L. Kosharek
Diane is a full-time Business Technology faculty member at Madison College in Madison, WI. In addition to her faculty role, she works closely with business and industry specialists, developing and delivering tailored training solutions to employees in areas such as customer service, software applications and business writing skills. Prior to joining Madison College, she worked as a Technology Training Consultant, providing consultation and production assistance to teaching faculty and staff to incorporate appropriate technology in their courses to enhance learning. Diane holds a Bachelor’s Degree in Education from the University of Wisconsin-Madison and a Master’s Degree in Educational Computing from Cardinal Stritch University.
Brant Moriarity
Brant P. Moriarity earned a B.A. in Religious Studies/Philosophy and a M.S. in Information Systems at Indiana University. He is a Senior Lecturer at the Indiana University’s Kelley School of Business where he teaches topics such as data management and analysis, as well as the strategic use of Information Systems in business. He is also the founder of Beats Per Minute Technologies, LLC, bringing the benefits of business analytics to small businesses and non-profit organizations.
