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Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems Paperback – Illustrated, 23 December 2009

by Steve Krug (Author)
4.5 4.5 out of 5 stars 504 ratings
Edition: 1st
See all formats and editions
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In this how-to companion to Don't Make Me Think: A Common Sense Approach to Web Usability, Steve Krug spells out an approach to usability testing that anyone can easily apply to their own web site, application, or other product.

In this new book, Steve explains how to:
  • Test any design, from a sketch on a napkin to a fully-functioning web site or application
  • Keep your focus on finding the most important problems (because no one has the time or resources to fix them all)
  • Fix the problems that you find, using his "The least you can do" approach
By paring the process of testing and fixing products down to its essentials (A morning a month, that's all we ask ), Rocket Surgery makes it realistic for teams to test early and often, catching problems while it's still easy to fix them. Rocket Surgery Made Easy adds demonstration videos to the proven mix of clear writing, before-and-after examples, witty illustrations, and practical advice that made Don't Make Me Think so popular.
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Previous page
  1. ISBN-10
    0321657292
  2. ISBN-13
    978-0321657299
  3. Edition
    1st
  4. Publisher
    New Riders
  5. Publication date
    23 December 2009
  6. Part of series
    Voices That Matter
  7. Language
    English
  8. Dimensions
    17.27 x 1.02 x 22.35 cm
  9. Print length
    168 pages
  10. See all details
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Product description

From the Back Cover

It's been known for years that usability testing can dramatically improve products. But with a typical price tag of $5,000 to $10,000 for a usability consultant to conduct each round of tests, it rarely happens.

In this how-to companion to Don't Make Me Think: A Common Sense Approach to Web Usability, Steve Krug spells out an approach to usability testing that anyone can easily apply to their own web site, application, or other product. (As he said in Don't Make Me Think, "It's not rocket surgery".)

In this new book, Steve explains how to:
  • Test any design, from a sketch on a napkin to a fully-functioning web site or application
  • Keep your focus on finding the most important problems (because no one has the time or resources to fix them all)
  • Fix the problems that you find, using his "The least you can do" approach
By paring the process of testing and fixing products down to its essentials (A morning a month, that's all we ask ), Rocket Surgery makes it realistic for teams to test early and often, catching problems while it's still easy to fix them. Rocket Surgery Made Easy adds demonstration videos to the proven mix of clear writing, before-and-after examples, witty illustrations, and practical advice that made Don't Make Me Think so popular.

Product details

  • Publisher ‏ : ‎ New Riders; 1st edition (23 December 2009)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 168 pages
  • ISBN-10 ‏ : ‎ 0321657292
  • ISBN-13 ‏ : ‎ 978-0321657299
  • Dimensions ‏ : ‎ 17.27 x 1.02 x 22.35 cm
  • Customer Reviews:
    4.5 4.5 out of 5 stars 504 ratings

About the author

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Steve Krug

Steve Krug

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Steve Krug (pronounced “kroog”) is best known as the author of Don’t Make Me Think: A Common Sense Approach to Web Usability, now in its third edition with over 700,000 copies in print.

Its younger sibling is the usability testing handbook Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems.

The books were based on the 25+ years he spent as a usability consultant for a wide variety of clients like Apple, Bloomberg, Lexus, NPR, and the International Monetary Fund.

His consulting firm, Advanced Common Sense (“just me and a few well-placed mirrors”) is based in Chestnut Hill, MA.

Steve currently spends most of his time either a) writing, or b) watching old movies on tv (when he really should be writing).

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Chris Taylor
5.0 out of 5 stars Users guide to users
Reviewed in the United Kingdom on 20 February 2023
Verified Purchase
Practical, with some great non-obvious bits. And enjoyable to read while remaining concise. And now I need another seven words.
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Luca
5.0 out of 5 stars Ottimo libro
Reviewed in Italy on 21 October 2020
Verified Purchase
Ottimo libro, l'ho trovato interessante e pieno di spunti. L'argomento è trattato in modo molto pratico e in linguaggio molto semplice.
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Genevieve Kelly
5.0 out of 5 stars Gets you off to a great start
Reviewed in Canada on 21 May 2018
Verified Purchase
This is a great book to get you started with usability testing. No excuses now. Easy to read with practical how-to scripts to follow.
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AD.
5.0 out of 5 stars Excellent read for UX improvements
Reviewed in France on 20 January 2020
Verified Purchase
Steve makes it very practical and super clear .
You can't get usability tests wrong if you read this book.
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Magalini Sabina
5.0 out of 5 stars Usability testing...made fun!
Reviewed in the United States on 6 December 2015
Verified Purchase
….and after having read “Dont make me think” go on to the sequel “Rocket Surgery made easy”. Steven Krug takes you by the hand this time to lead you through your own usability testing.
First he convinces you that usability testing is helpful and indispensable, then after having examined the reasons why there are so many resistances to doing it (among which the high cost!), he teaches you a simple way to do it, a methodology and how to reap the results.
One reads through this delightful book, very well illustrated by Mark Matcho, and says “this is common sense”, but as Horace Greeley famously stated “Common sense is very uncommon” and so must be highly treasured.
The basic philosophy is: would you ever buy something that you do not know how to handle? Probably no, but if you have built something you feel is great do you assume that others think it is great as well? Probably yes, but you have to check first. So the process of testing is an essential part of building something useful or at least usable.
Testing has to be made easy and repeatable, so suggestions are do it once a month, preferably on Thursday, recruit your users loosely (anyone can do from your neighbor to your officemate) and then grade them according to relative value, find the errors or bottlenecks, fix them as you can and start again, do it from afar if necessary. Remember always to document, document, document, if you can have a public (the impact of the testing raises) get it also by giving them something good to eat!
After the three hours (approximately) it will take you to read the book, you will not only have an idea of what to do in case you have built a website or an app, but also what you should do with whatever your field of work or play is.
Common sense I said, and a sense of humor, well : “A sense of humor is just common sense dancing” (William James). Read this book and enjoy it, just like its big brother!
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