Select delivery location
See All Buying Options
Kindle app logo image

Download the free Kindle app and start reading Kindle books instantly on your smartphone, tablet or computer—no Kindle device required.

Read instantly on your browser with Kindle for Web.

Using your mobile phone camera, scan the code below and download the Kindle app.

QR code to download the Kindle App

Follow the author

Roberta S. Russell
+ Follow
More books from this author
Something went wrong. Please try your request again later.

Operations Management: Creating Value Along the Supply Chain Hardcover – 5 July 2008

by Roberta S. Russell (Author), Bernard W. Taylor (Author)
4.7 4.7 out of 5 stars 15 ratings
Edition: 6th Edition
See all formats and editions
Featuring an ideal balance of managerial issues and quantitative techniques, this introduction to operations management keeps pace with current innovations and issues in the field. It presents the concepts clearly and logically, showing readers how OM relates to real business. The new edition also integrates the experiences of a real company throughout each chapter to clearly illustrate the concepts. Readers will find brief discussions on how the company manages areas such as inventory and forecasting to provide a real–world perspective.
Read more Read less
Previous page
  1. ISBN-10
    0470095156
  2. ISBN-13
    978-0470095157
  3. Edition
    6th Edition
  4. Publisher
    John Wiley & Sons
  5. Publication date
    5 July 2008
  6. Language
    English
  7. Dimensions
    22.86 x 3.18 x 27.94 cm
  8. Print length
    550 pages
  9. See all details
Next page

Product description

Review

"...it is a very convientient and comprehensive textbook for students...I recommend this book for supply chain managers" (Supply Management, January 8th 2009)

From the Back Cover

Pour yourself a cup of coffee... ...and ponder for a moment to intricate operations and supply chains that from verdant fields of coffee bean plants to the steaming hot cup in your hands. Someone has to manage this process, and this text will show you how it′s done! The Sixth Edition unveils all the quantitative and qualitative aspects of operations and supply chain management that anyone involved in this process know. It features an ideal balance of managerial issues and quantitative techniques with an emphasis on supply chain management. The authors present the concepts clearly and logically, never losing sight of how operations management relates to the real world of business. Russell and Taylor also recognize that many students struggle with the quantitative material in their Operations Management course. That′s why the Sixth Edition offers an extensive collection of exercises and solved problems along with interactive problem–solving support. Here′s what′s new in the Sixth Edition: New organization and content highlight supply chain management. The Supply Chain chapter has been divided into two chapters with more detailed content on supply chain strategy and design as well as global sourcing and logistics. In addition, a new chapter fully covers service design. All chapter–opening cases and in–text example boxes have been revised or replaced to more readily illustrate global, supply chain, and service issues. Examples include the success of supply chain design at Toyota and Honda, and supply chain management at Royal Caribbean. Each chapter begins with an example from Green Mountain Coffee Roasters to demonstrate how one company participates in all aspects of OM and SCM. Each chapter has been edited for conciseness, currency, and integration of supply chain coverage. The OM Tools Excel add–in has been redesigned to provide students with a robust tool for effective problem solving. At the instructor′s discretion, this text is also available with WileyPLUS. WileyPLUS is a one–shop for students and instructors to access videos, tutorials, simulations, exercises, cases, and more. It links problems from the book to relevant sections in an online version of the text, while providing opportunities for more practice.

Product details

  • Publisher ‏ : ‎ John Wiley & Sons; 6th Edition (5 July 2008)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 550 pages
  • ISBN-10 ‏ : ‎ 0470095156
  • ISBN-13 ‏ : ‎ 978-0470095157
  • Dimensions ‏ : ‎ 22.86 x 3.18 x 27.94 cm
  • Customer Reviews:
    4.7 4.7 out of 5 stars 15 ratings

About the author

Follow authors to get new release updates, plus improved recommendations.
Roberta S. Russell

Roberta S. Russell

Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.

Discover more of the author’s books, see similar authors, read author blogs, and more

Customer reviews

4.7 out of 5 stars
4.7 out of 5
15 global ratings

Review this product

Share your thoughts with other customers
Write a customer review

Top reviews from Australia

There are 0 reviews and 0 ratings from Australia

Top reviews from other countries

viviane clem
5.0 out of 5 stars I loved it. No marks no page missing
Reviewed in Canada on 4 November 2016
Verified Purchase
This book was new. I loved it. No marks no page missing. I recommend this seller
Report
Hugo Miguel Silva Carvalho
5.0 out of 5 stars Five Stars
Reviewed in the United Kingdom on 27 March 2017
Verified Purchase
Great Book
Report
Destin
5.0 out of 5 stars Concise, clear, and excellent
Reviewed in the United States on 6 May 2010
Verified Purchase
This text is an excellent introduction to the theories of operation management. Each chapter presents the overview and description for different sections of operations management but also provide an example of a current company that uses the techniques. By juxtaposing the theory with the application the author clearly presents the information is in comprehensive fashion that allows the reader to absorb the details. It should be stressed that every student working for any corporation will be using some of the techniques in this book. Each example is illustrated with color pictures, charts, diagrams, etc to fully flush out the subject matter. I fully recommend any student that wants to get a breath of the subject to pick up this book and begin reading.
3 people found this helpful
 Report
Some Cool Dude
5.0 out of 5 stars YES! Good layout and informational book.
Reviewed in the United States on 29 November 2012
Verified Purchase
Very well-written book. Used for my MBA course of Operations. Good layout, informational, and formulas that you need. I love books like this where its complex and heavy formulae are broken down into language that businessmen can understand. As an engineer with an MBA, I sincerely appreciate books like this. Definitely recommend. However, if you're trying to learn the subject on your own, it may be a little tricky, as some of the information does get a bit intense. Go to class for this subject. Book isn't enough to pass the course on. Still love it and giving it 5 stars, as I will refer to it for Forecasting and Modeling in my current career path.
Report
vtkev02
5.0 out of 5 stars For Va Tech MBA program
Reviewed in the United States on 10 August 2012
Verified Purchase
My professor was also one of the co-authors (Russell) of this book. Its very easy to read and understand and presents advanced concepts like six sigma and PMP-related practices. This book was one edition out of date and only cost me like $8 instead of the new one for $150 and contained all the detail I needed to get an A in the class. There is another edition coming out soon.
The professor was awesome, as is her writing style.
Report