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Crisis Intervention Strategies Hardcover – International Edition, 8 February 2016

4.6 out of 5 stars 691 ratings
Edition: 8th

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This authoritative, best-selling text presents the latest skills and techniques for handling crisis situations. The authors' task model clearly illustrates and elucidates the process of dealing with people in crisis, from defining the problem to obtaining commitment. Using this model, the authors build specific strategies for handling a myriad of different crisis situations, accompanied in many cases with the dialogue that a practitioner might use when working with the individual in crisis. This book puts you on the front lines with the crisis worker throughout the chapters, and then illuminates the techniques and strategies the worker used. New videos in MindTap (available with the text) correlate with the text and demonstrate crisis intervention techniques, ensuring that you not only understand the theoretical underpinnings of crisis intervention theories, but also know how to apply them in crisis situations.

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From the Publisher

Get ahead with James/Gilliland’s Crisis Intervention Strategies

Learning objectives focus your attention on critical concept

Learning objectives listed at the beginning of chapters, and revisited throughout the chapters, keep you focused on key concepts as you read.

A systematic way of dealing with people in crisis.

A Task model gives you a systematic way of dealing with people in crisis: Defining the Problem, Ensuring Client Safety, Providing Support, Examining Alternatives, Making Plans, and Obtaining Commitment.

Techniques to keep crisis workers safe.

'Focus on the Crisis Worker' sections present techniques that can keep crisis workers safe from both psychological and physical harm.

Conversations crisis workers might have with clients.

Cases with transcripts of dialogue sprinkled throughout the book help illustrate the techniques described and let you 'see' the conversations crisis workers might have in dealing with a client in crisis. Case studies also describe how to do specific intervention techniques and explain why those techniques are used.

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MindTap is designed to help you master the material.

Interactive videos, animations, and activities create a learning path designed by your instructor to guide you through the course and focus on what’s important.

MindTap is mobile.

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Product description

About the Author

Richard Dick" James is a Crader Professor of Counseling at the University of Memphis. He is a licensed psychologist and licensed professional counselor. He also is a Nationally Certified School Counselor. He is currently coordinator of psychological assessment at the University of Memphis Center for Rehabilitation and teaches graduate classes in crisis intervention, theories of counseling, and school counseling at the University of Memphis. He trains police officers for crisis intervention with the mentally ill and consults on crisis intervention planning and techniques with schools, agencies, prisons and businesses." Burl Gilliland was a twice Distinguished Professor Emeritus who taught in the Department of Counseling, Educational Psychology, and Research at the University of Memphis. He was instrumental in founding the Ph.D. Program in Counseling Psychology in Memphis and served as the program director for more than a dozen years. He was recipient of the Martin Luther King, Jr. Human Rights Award for his work in race relations and human relations. He was a licensed psychologist, licensed professional counselor, and licensed school counselor. He was also a retired Captain in the U. S. Naval Reserve, having seen service in World War II and combat duty in the Korean War. He served in extensive consultative capacities with a variety of agencies, police departments, and medical and educational institutions, including service for 18 years as school psychologist for the Milan, Tennessee School District. He was active in both APA and ACA.

Product details

  • Publisher ‏ : ‎ Brooks/Cole ISE
  • Publication date ‏ : ‎ 8 February 2016
  • Edition ‏ : ‎ 8th
  • Language ‏ : ‎ English
  • Print length ‏ : ‎ 752 pages
  • ISBN-10 ‏ : ‎ 1305271475
  • ISBN-13 ‏ : ‎ 978-1305271470
  • Item weight ‏ : ‎ 1.52 kg
  • Dimensions ‏ : ‎ 20.32 x 3.18 x 25.4 cm
  • Customer Reviews:
    4.6 out of 5 stars 691 ratings

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Burl E. Gilliland
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4.6 out of 5 stars
691 global ratings

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Top reviews from Australia

  • Reviewed in Australia on 13 April 2019
    Format: HardcoverVerified Purchase
    I liked the models explained in this book and it was very helpful for my counseling degree.

Top reviews from other countries

  • Chris Martin
    5.0 out of 5 stars Thorough and Well Written, Easy to Understand
    Reviewed in the United States on 5 December 2019
    Verified Purchase
    I'm in a Masters Program at Liberty University for Pastoral Counseling and taking a course in Crisis Counseling. While the textbooks for the course are excellent, while listening to a lecture and capturing the text in closed captioning, I noted the citation referencing this text. I went to Amazon Kindle books to consider buying it and was put off by the expensive price at first, but after reading some excerpts that related to an assignment I had, I bought the book immediately. As I continued to read the book I was struck by the material and how it's not necessarily filled with "Academia-Speak" but rather it's written in plain-language that a student can understand and yet is sophisticated enough to use for citing in papers. Great read... long book, many pages, but a great read for the counselor. Much of the narrative is not only usable in crisis and trauma, but also with counselees who are seeking some cognitive change in their lives.
  • arlene
    5.0 out of 5 stars Amazing book
    Reviewed in Canada on 20 January 2023
    Format: HardcoverVerified Purchase
    Very detailed. Has everything any social service worker or professional designation can need.
  • Amazon Customer
    5.0 out of 5 stars Easy to Read
    Reviewed in Canada on 2 March 2020
    Format: HardcoverVerified Purchase
    Well written textbook. Clear examples to demonstrate concepts.
  • PAULINE LAUDERDALE
    5.0 out of 5 stars Recommended
    Reviewed in the United States on 18 May 2024
    Format: PaperbackVerified Purchase
    Recommended
  • Creative
    5.0 out of 5 stars Classroom book
    Reviewed in the United States on 1 October 2023
    Format: PaperbackVerified Purchase
    Very informative and the writing is easy to understand and large enough to not have to squint to see the writing. Its a keeper