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Joseph F. Hair
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Sales Management: A Customer Relationship Approach Hardcover – 1 February 2008

by Joe Hair (Author), Rolph Anderson (Author), Barry J. Babin (Author),
4.0 4.0 out of 5 stars 23 ratings
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There is a newer edition of this item:

Sales Force Management: Building Customer Relationships and Partnerships
Sales Force Management: Building Customer Relationships and Partnerships
$53.38
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Sales Management: Building Customer Relationships and Partnerships is designed to cover all of the basic topics in sales management while emphasizing customer loyalty, customer relationship management, and the effects of technology on the sales function. Because of advances in telecommunications technology, the traditional role of sales managers is evolving toward managing sales people across multiple channels that contact and service customers through a variety of methods. The text reflects current trends and is designed to prepare students for the additional management responsibilities they are likely to encounter in the real world.
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  1. Print length
    576 pages
  2. Language
    English
  3. Publisher
    Houghton Mifflin (Academic)
  4. Publication date
    1 February 2008
  5. Dimensions
    20.32 x 2.54 x 25.4 cm
  6. ISBN-10
    0618721010
  7. ISBN-13
    978-0618721016
  8. See all details
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Product details

  • Publisher ‏ : ‎ Houghton Mifflin (Academic) (1 February 2008)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 576 pages
  • ISBN-10 ‏ : ‎ 0618721010
  • ISBN-13 ‏ : ‎ 978-0618721016
  • Dimensions ‏ : ‎ 20.32 x 2.54 x 25.4 cm
  • Customer Reviews:
    4.0 4.0 out of 5 stars 23 ratings

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Joseph F. Hair

Joseph F. Hair

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kit
5.0 out of 5 stars feedback
Reviewed in the United States on 20 January 2011
Verified Purchase
The condition of the used book was excellent and just what I expected-thanks! The value was ok for a used book-the only poor rating would be on ship time-to long! Thanks!
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sadiemae
5.0 out of 5 stars Great purchase!!
Reviewed in the United States on 5 November 2010
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Quick service. Received exactly when promised. Book was like brand new. Love when it goes that way!!Would purchase from this seller again. Thanks!
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KeeperRose
4.0 out of 5 stars it is okay , expensive though
Reviewed in the United States on 11 February 2014
Verified Purchase
take a little longer to shipping , a little old the book :D in general , it is okay , hope after i finished , i can resale
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