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Herbert J. Rubin
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Qualitative Interviewing: The Art of Hearing Data Paperback – 11 October 2011

by Herbert J. Rubin (Author), Irene S. Rubin (Contributor)
4.7 out of 5 stars 201
Edition: 3rd ed.
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The book describes in-depth qualitative interviewing from the very beginning to last step, from its underlying philosophy and assumptions to project design, analysis and write up. In responsive interviewing, the stages of research-design, data gathering, and analysis-are intimately linked. Researchers perform analysis throughout their projects, not just at the end, so that as they learn more, they can modify both the research problem they are exploring and the questions they ask.

The book assumes no prior knowledge or experience, and the authors' tone is conversational, revealing that interviewers can make mistakes, recover from them and still obtain rich and meaningful information.

Previous page
  1. ISBN-10
    1412978378
  2. ISBN-13
    978-1412978378
  3. Edition
    3rd ed.
  4. Publisher
    SAGE Publications Inc
  5. Publication date
    11 October 2011
  6. Language
    English
  7. Dimensions
    18.7 x 1.65 x 23.2 cm
  8. Print length
    288 pages
  9. See all details
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Review

"[The book] is somehow both more concise and more comprehensive than the Second Edition, providing a rich discussion of philosophy as well as design and analytic methods. The authors also have a very pleasant writing style that is engaging to the reader, and provides both clarity of the concepts discussed as well as a sense of a strong knowledge through the use of personal narrative and sharing of experiences."-- (09/16/2011)

"The Third Edition will be very useful for graduate students. It appears to seamlessly shift its lens from broad landscapes to close-ups without losing focus on the content."-- (09/16/2011)

"The authors provide a clear and detailed illustration of the nuts and bolts of interviewing in qualitative research. The focus on the reflective process, question development, and procedural steps associated with qualitative research is rich and thorough."-- (09/16/2011)

"This text is well-written and easy to follow. It follows the natural flow of a qualitative project."-- (09/16/2011)

"The book does a wonderful job of detailing how to develop questions, probes, analyze data, and organizing our data."--David S. Allen (09/16/2011)

"This book is exactly what I was looking for in that it covers interviewing and analysis in depth."--Daphne John (09/16/2011)

"This edition is at once simpler, and clearer yet more expansive and richer in content, examples and use."--Nancy Stanford Blair (09/16/2011)

"Students leave this book fully informed of the nuances and complexity of interviewing as well as excited about the promise interview research findings offer."--Hannah Britton (09/16/2011)

About the Author

Herbert J. Rubin is Professor Emeritus of Sociology at Northern Illinois University. He is the author of Applied Social Research and (with Irene Rubin) four editions of Community Organizing and Development. He has written articles based on in-depth interviewing that explore rural development in Thailand, suburban land-use fights, cooperative housing and economic and community development. Both his monograph on Thailand, The Dynamics of Development in Rural Development and his book on community renewal in the United States, Renewing Hope within Neighborhoods of Despair: The Community-based Development Model, are based on participant observation and hundreds of in-depth interviews. He is currently using open ended in depth interviews as well as participant observation to study organizations that advocate for the poor.



Irene S. Rubin is Professor Emeritus of Public Administration at Northern Illinois University. She is the author of Running in the Red: The Political Dynamics of Urban Fiscal Stress, Shrinking the Federal Government, Class Tax and Power: Municipal Budgeting in the United States, and Balancing the Federal Budget: Eating the Seed Corn or Trimming the Herds, all four of which rely extensively on qualitative interviews. She has written journal articles about citizen participation in local level government in Thailand, how universities adapt when their budgets are cut, and fights between legislative staffers and elected and appointed officials about unworkable policy proposals, all based on qualitative interviews. She is in the middle of an interviewing project about how local officials view and use contracts with the private sector and with other governmental units to provide public services.

Product details

  • Publisher ‏ : ‎ SAGE Publications Inc; 3rd ed. edition (11 October 2011)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 288 pages
  • ISBN-10 ‏ : ‎ 1412978378
  • ISBN-13 ‏ : ‎ 978-1412978378
  • Dimensions ‏ : ‎ 18.7 x 1.65 x 23.2 cm
  • Customer Reviews:
    4.7 out of 5 stars 201

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lyone
5.0 out of 5 stars Good book for graduate students
Reviewed in Canada on 27 December 2018
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Overview of the basics of interviewing for research purposes. A good introduction to interviewing with some design content as well. Basic but useful
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Pedro Mayoral
5.0 out of 5 stars Excelente técnica en investigación
Reviewed in Mexico on 22 April 2018
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Excelente producto, muy útil para mis clases ya que soy profesor de nivel universitario y con materias variadas. Sus contenidos son claros y la versión digital es súper útil pues lo puedes leer justo en el tamaño de letra que más fácil se acomode a tus necesidades.
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mora24
5.0 out of 5 stars An enjoyable read, ready for use as a textbook
Reviewed in the United States on 9 December 2014
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Introduction and Stated Aims of the Book

Having published many books and articles that rely on in-depth, qualitative interviewing, Professors Emeriti Herbert and Irene Rubin (husband and wife) have written a third edition of their book, Qualitative Interviewing: The art of hearing data. This edition had been cited 8,381 times on Google Scholar and 3,359 times on ERIC at the time of this writing. Rubin and Rubin state that with the book, they wanted to share their model of responsive interviewing (hereafter RI), and to share the "exhilaration" they have felt as they used the techniques.

Overview of the Chapters

To help readers appreciate and understand the history from which the authors developed their RI technique, they provide an overview of the various perspectives and approaches in research, giving a history of positivism and its descendants, and compare and contrast qualitative and quantitative paradigms. Chapters 1 and 2 discuss the strengths of in-depth interviewing, highlight differences between it and everyday conversations. They describe how the RI model fits in with the two major social research paradigms (positivism vs. naturalism). In Chapter 3 the authors more thoroughly define RI. It is characterized by a respectful relationship of trust, a supportive tone, flexible design and questions. It accepts the complexity and ambiguity of life, and that researchers' and conversational partners' personalities will influence the interviews. They also discuss naturalistic data-gathering techniques.

Chapters 4 and 5 discuss designing research for quality, using the RI model. Chapters 6 and 7 discusses building and maintaining conversational partnerships. Researchers should begin by examining themselves and their own biases. RI uses and extends skills from quotidian conversations. Chapters 8 through 10 discuss the structure of the RI: main questions, probes, and follow-ups, and what to consider while writing them. The authors describe four patterns of interviews to help researchers balance the RI structure in different scenarios.

In Chapter 11, added for this edition, Rubin and Rubin impart their wisdom regarding coping with interviewing in unusual circumstances (e.g.: cross-cultural, cross-language, and multiparty interviews) and with specialized populations (e.g. technical experts, elites, prisoners, the elderly, and children). Chapter 12 takes readers through the multi-iterative data analysis process, from transcription through coding, sorting, weighing and integrating, generating a theory, and generalizing findings. Chapter 13 discusses sharing the results through various forms of publication. They end the book with their reflections on how working with RI has impacted them, particularly the joy it has brought them.

Strengths and Weaknesses

This book has many strengths, and the one that stands out most is both authors' combined wealth of experience. Readers of this book get access to the combined (and collaborated) wisdom, experience, and advice of two highly respected researchers. Rubin and Rubin frequently illustrate their points with anecdotes from their decades of research. In this way, the authors practice what they preach regarding establishing credibility: they use the data to support the major conclusions, and logically lead the reader to the same conclusion that the authors made. Readers may get qualitative data-gathering experience of their own as they read the collection of anecdotes, in addition to being able to learn directly from Rubin and Rubin's imparted wisdom and advice. The authors mention problems and challenges commonly encountered, and usually follow up immediately with a way to address or ameliorate the problems. Additionally, the authors often offer snippets of dialogue that prospective interviewers might use, such as to make a transition, to broach a touchy subject, or to ask for clarification. These aren't provided to put words in the student's mouth, but to give concrete examples especially where further description about the technique would not be helpful. The lines have presumably worked for Rubin and Rubin, but can be adapted to one's own style and scenario. Perhaps therefore the strengths of the book could be subsumed under one heading: applicable wisdom.

This 256-page volume stands ready for classroom use, complete with references, and indices by author and subject. Important terms are bolded next to their in-text definitions. Its tone in the second person maintains an accessible conversation with the reader. The book is written for novice qualitative researchers, but journalists-in-training could also benefit. Its wealth of advice from two seasoned professionals also makes it noteworthy for experienced researchers who wish to do (more) responsive interviewing in their studies. In the third edition Rubin and Rubin have included even more of their own anecdotes, while still incorporating the existing literature. Those stories, the new Chapter 11, plus the 2012 discussion on computer-assisted qualitative data analysis make the 3rd edition superior to the 2nd.

The book is gender-aware and seems to be gender-balanced, offering both Irene's and Herb's viewpoints on a given topic. One chapter states that women are more likely to give two messages at the same time. Another points out that men and women may think of marriage differently (responsibilities and sexual intimacy vs. emotional support and communication), and therefore should be coded separately.

The book certainly achieved the first of its aims. Rubin and Rubin shared thoroughly detailed information about the RI technique, why to do it, how to go about it, and what to expect. I felt like I vicariously added to my own journalistic interviewing experience. They achieved the second objective, but therein lies my only complaint. They took too long to get to openly sharing the joy of RI. They hinted at it in the Preface, and then the exhilaration got put on hold for the lesson on the history of research paradigms. They waited to open the gates until Chapter 14. I wanted to be sold earlier and more often on the joy of doing RI, so I wish they had included it more strongly during the body. Perhaps it could have been woven into more chapter introductions and/or conclusions. Still, this was a minor drawback. I enjoyed reading the book, and I highly recommend it.
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Amanda
5.0 out of 5 stars Did not hurt my feels as much as I expected - at all
Reviewed in the United States on 27 May 2016
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I am reading this book for a summer intensive class on Qualitative Research Methods & having had switched my major from Psychology to Sociology after wanting to quit school all together after their statistics class, I was not expecting to like this book or this course - however this book is CRAZY EASY to read & is actually not even boring. I am already on chapter 10 (first week of class too!) and it is by no means a chore to read this. I can't say the same for some of the other books I have read with other classes even outside psychology (or for the other book we read three chapters from for this course) - its really a very interesting and well written book.
4 people found this helpful
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gwen keeler
5.0 out of 5 stars Loved it!
Reviewed in Canada on 6 June 2014
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I bought the book on the recommendation of my supervisor and it has been really great. I have a much clearer understanidng of the interview and how to conduct one but also how to evaluate what i did. So glad I bought it!
2 people found this helpful
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