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Richard B. Chase
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F. Robert Jacobs
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Operations and Supply Chain Management Hardcover – 16 November 2010

by F. Robert Jacobs (Author), Richard Chase (Author)
4.2 out of 5 stars 99
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There is a newer edition of this item:

Operations and Supply Chain Management ISE
Operations and Supply Chain Management ISE
$119.41
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Operations and Supply Chain Management, as the title indicates, provides increased emphasis on supply chain management in the 13th Edition. The 13th Edition continues its market leading up-to-date coverage of service operations as well. The text includes solved examples and problems, enough cases for MBA courses to use without supplementing, and the industry leading technology support suite.
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  1. Print length
    832 pages
  2. Language
    English
  3. Publisher
    McGraw-Hill Professional
  4. Publication date
    16 November 2010
  5. Dimensions
    22.23 x 3.18 x 27.31 cm
  6. ISBN-10
    0073525227
  7. ISBN-13
    978-0073525228
  8. See all details
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Product description

About the Author

F. Robert Jacobs is Chase Faculty Fellow Professor of Operations Management at the Kelley School of Business, Indiana University. He received a B.S. in Industrial Engineering as well as Computer and Information Science, an MBA, and a Ph.D. in Operations Management all from The Ohio State University.

Richard B. Chase is Director of the Center for Operations Management Research and Education at USC. He is widely published in both books and academic journals and is considered one of the top service "gurus" in the field. He is on the Editorial Advisory Board of the Journal of Operations Management, an Advisor to Production and Operations Management journal, and a Fellow of the Decision Sciences Institute.

Product details

  • Publisher ‏ : ‎ McGraw-Hill Professional; 13th edition (16 November 2010)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 832 pages
  • ISBN-10 ‏ : ‎ 0073525227
  • ISBN-13 ‏ : ‎ 978-0073525228
  • Dimensions ‏ : ‎ 22.23 x 3.18 x 27.31 cm
  • Customer Reviews:
    4.2 out of 5 stars 99

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  1. Richard B. Chase

    Richard B. Chase

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  2. F. Robert Jacobs

    F. Robert Jacobs

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    F. Robert Jacobs

    Professor Emeritus of Operation and Decision Technologies, Kelly School of Business, Indiana University

    Professor Jacobs is the author of three textbooks for McGraw-Hill including Operations and Supply Chain Management, Operations and Supply Management-The Core, and Manufacturing Planning and Control for Supply Chain Management. His PhD is from The Ohio State University and was at Indiana University for over 30 years. He taught in the PhD, MBA and undergraduate programs at the school.

    He is past president of the Decision Sciences Institute and has served on the Board of Directors of APICS - The Association for Operations Management. Over the years he has won many awards for innovation and teaching excellence.

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Customer reviews

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4.2 out of 5
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s bhardwaj
3.0 out of 5 stars F. Robert Jacobs Operations and SCM
Reviewed in Canada on 23 February 2013
Verified Purchase
Book is elementry . Dont go for Loose-leaf ..... Go for hard cover , that will be worth , No DVD or softwares with book
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Jwill
5.0 out of 5 stars Great Book
Reviewed in the United States on 5 January 2012
Verified Purchase
I got this book for my manufacturing class at James Madison University and it was great. It is a very detailed and well informing book. It has been "dumbed" down because it is being used by business schools so it is not has math intensive has previous versions.

It does not come with online material

Comes with a CD of companies that are talked about in the book and are used as examples.

Overall a good book, I am keeping it to use for another class.
5 people found this helpful
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Olajide Ayeni
5.0 out of 5 stars Good book
Reviewed in the United States on 4 January 2014
Verified Purchase
I used this book and I learnt a lots, it's easy to understand. I even used the topic my prof. skip in class for my project by mere self reading and my prof love it, so he told me I was a product of A and I got it
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J
4.0 out of 5 stars Online reference material makes this a good purchase, Amazon delivery was fantastic
Reviewed in the United States on 18 November 2012
Verified Purchase
This is for a class...obviously the instructor picked the book. The instructor did not register the course with McGraw Hill for quizzes and testing though...however, McGraw Hill online references are still available for use, review, etc. I am pleased with the free online resources as they add value to the book and enhance your learning. The class videos are not available though as Hurricane Sandy took out the website and you now need to register and find the videos displayed in class. Delivery from Amazon was amazing and on-time as promised.
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Fares Alzahrani
5.0 out of 5 stars GREAT Delivery and amazing condition at low price comparing to our school's bookstore.
Reviewed in the United States on 26 September 2010
Verified Purchase
JUST GOT IT!

The book itself is really good. I think it's one of the most amazing management books I have studied. I enjoy reading it. There are some of the topics that common sense, but it is really good to see them on print and laid out clear.
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