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Managing for Quality and Performance Excellence Hardcover – 31 December 2012

4.3 4.3 out of 5 stars 73 ratings
Edition: 9th

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Product details

  • Publisher ‏ : ‎ South West College ISE; 9th edition (31 December 2012)
  • Language ‏ : ‎ English
  • ISBN-10 ‏ : ‎ 1285069463
  • ISBN-13 ‏ : ‎ 978-1285069463
  • Dimensions ‏ : ‎ 20.96 x 3.18 x 26.04 cm
  • Customer Reviews:
    4.3 4.3 out of 5 stars 73 ratings

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James R. Evans
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4.3 out of 5 stars
4.3 out of 5
73 global ratings

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Manuel Medina
5.0 out of 5 stars 100
Reviewed in Mexico on 8 February 2019
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Excelente libro
Amazon Customer
5.0 out of 5 stars Excellent condition
Reviewed in Canada on 1 September 2018
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The book arrived in excellent condition.
Good Reviews
5.0 out of 5 stars Loaded with relevant information.
Reviewed in the United States on 25 January 2014
Verified Purchase
This covers the general history of quality assurance, especially in the last 100 years, and does a good job of presenting numerous case studies with often recent examples in manufacturing and services. Used as a textbook in classes, it is also an excellent reference book.
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HP
4.0 out of 5 stars Muy bueno
Reviewed in Mexico on 25 August 2016
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Es un libro muy útil para el estudio del tema de calidad a todos los niveles, lo uso para maestría.
David Williams
5.0 out of 5 stars The book itself is great condition and was received promptly before my class
Reviewed in the United States on 4 May 2015
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The book itself is great condition and was received promptly before my class. The contents are easy to read and convey realistic and very applicable material.