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Consumer Behavior: Buying, Having, & Being, Global Edition Paperback
Purchase options and add-ons
- LanguageEnglish
- ISBN-101292153105
- ISBN-13978-1292153100
Product details
- ASIN : B076GRSJS1
- Language : English
- ISBN-10 : 1292153105
- ISBN-13 : 978-1292153100
- Customer Reviews:
About the author

Michael “wrote the book” on understanding consumers. Literally. Hundreds of thousands of business students have learned about Marketing from his books including Consumer Behavior: Buying, Having, and Being -- the most widely used book on the subject in the world.
Much in demand as a keynote speaker, Michael often is asked to provide briefings to global executive teams who want significant increases in their bottom line and who understand that’s accomplished by a deeper connection with their customers.
Michael’s mantra: We don’t buy products because of what they do. We buy them because of what they mean. He advises global clients in leading industries such as apparel and footwear (Calvin Klein, Levi Strauss, Under Armour, Timberland), financial services and e-commerce (eBay, Progressive), CPG (Procter & Gamble, Campbell’s), retailing (H&M), sports (Philadelphia Eagles), manufacturing (DuPont, PP&G) and transportation (BMW, United Airlines) on marketing strategies to make them more consumer-centric. He regularly appears on television shows including The Today Show, Good Morning America and CNN to comment on consumer issues, and he is frequently quoted in major media outlets such as The New York Times, USA Today, Adweek and Time.
As a Professor of Marketing (in the Haub School of Business at Saint Joseph’s University in Philadelphia) and an industry consultant, Michael combines cutting-edge academic theory with actionable real-world strategies. He helps managers get inside the heads of their customers so they can anticipate and satisfy their deepest and most pressing needs – today and tomorrow. An executive at Subaru said it best: “The man is a scholar who is current and street-wise.”
Michael’s most requested keynote, “Earth Shaking Trends: What You Need To Know Now About Keeping Your Top Consumers,” will help you to reach – and engage – fickle customers. He will show you how to harness the power of collaborative consumption. He will inspire you to turn customers from pawns into partners as you develop new products and communications strategies. Michael also shares his insights about current issues and challenges in consumer behavior in his other speeches:
• The Young and the Restless: Capturing the Hearts, Minds and Wallets of Millennials
• The Psychology of Fashion
• The Future of Social Media and Shopping
• Gamification and Other Ways to Energize Sleepy Customers (and Employees)
Michael is passionate about the extraordinary world of the ordinary consumer. He brings humor and arresting visuals to his keynotes to show how everyday behaviors are much more meaningful than you thought – and an essential pathway to grabbing the attention and loyalty of your customers. The marketing guru Philip Kotler summed it up when he stated, “Solomon has the mind of a scientist and the writing flair of a journalist.”
Customer reviews
Top reviews from Australia
Top reviews from other countries
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Client d'AmazonReviewed in France on 30 November 2020
4.0 out of 5 stars Bien
Verified Purchaseje recommande .
- scReviewed in Japan on 12 December 2018
4.0 out of 5 stars Good intermediate-level textbook
Verified PurchaseReally basic concepts from Psychology and Marketing is taken for granted in places. But, a quick google search will bring you up to speed. I think it is readable for basic levels and that intermediary levels can learn more.
- MihailReviewed in Germany on 10 March 2020
1.0 out of 5 stars Very disappointed
Verified PurchaseThe book arrived in awful condition. The covers are scratched, and the whole book appeared to have been bent. There is also a hole inside the book itself that penetrates around three or four pages, and it’s definitely not something that happened during delivery. The delivery time was also very unclear (between 13 and 31 and it arrived on the 9th).
MihailVery disappointed
Reviewed in Germany on 10 March 2020
Images in this review
- BeckyReviewed in Singapore on 7 August 2023
5.0 out of 5 stars Prompt Delivery
Verified PurchasePrompt Delivery. Ordered on 10 July 2023, received on 15 Jul 2023.
Do take not that this Global Edition comes in 4 Sections:
1) Foundations of Consumer Behavior (Chapters 1-2)
2) Internal Influences on Consumer Behavior (Chapters 3-7)
3) Choosing and Using Products (Chapters 8-10)
4) Consumers in Their Social and Cultural Settings (Chapters 11-14)