Shop securely with PayTo on Amazon. Direct payments from your trusted bank. No card details required.
$132.90
$1.65 delivery 20 - 23 May to Sydney 2000. Details
Only 5 left in stock.
$$132.90 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$132.90
Subtotal
Initial payment breakdown
Delivery cost, delivery date and order total (including tax) shown at checkout.
Ships from
PageTurn Australia
PageTurn Australia
Ships from
PageTurn Australia
Returns
Eligible for change of mind returns within 30 days of receipt
Eligible for change of mind returns within 30 days of receipt
This item can be returned in its original condition within 30 days of receipt for change of mind. However, if your item is damaged or defective, you may be entitled to a remedy after 30 days. Contact the seller or visit Third-Party Seller Returns to learn more.
Payment
Secure transaction
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Kindle app logo image

Download the free Kindle app and start reading Kindle books instantly on your smartphone, tablet or computer—no Kindle device required.

Read instantly on your browser with Kindle for Web.

Using your mobile phone camera, scan the code below and download the Kindle app.

QR code to download the Kindle App

Follow the author

Something went wrong. Please try your request again later.

Consumer Behavior: Buying, Having, & Being, Global Edition Paperback

4.5 out of 5 stars 56 ratings

{"desktop_buybox_group_1":[{"displayPrice":"$132.90","priceAmount":132.90,"currencySymbol":"$","integerValue":"132","decimalSeparator":".","fractionalValue":"90","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"zGRHPTHJk92cOGITpWrwqhTPBeaoeCVXBOgzTYq1Pxyy59v93l%2FCzoroN3ngYkCJXRPcK5kLIv0yx1WAXdAPnb92uUuHrmcSWtX76m%2F9ZlXZSvDU1xTSaBWpAxbFlxCSAZHqAI7pSHluTvf25heVegaAHxqOMsqjWA33ZdNWO8x7kl%2FD8vk3QszEJUYk1swp","locale":"en-AU","buyingOptionType":"NEW","aapiBuyingOptionIndex":0}]}

Purchase options and add-ons

Product details

  • ASIN ‏ : ‎ B076GRSJS1
  • Language ‏ : ‎ English
  • ISBN-10 ‏ : ‎ 1292153105
  • ISBN-13 ‏ : ‎ 978-1292153100
  • Customer Reviews:
    4.5 out of 5 stars 56 ratings

About the author

Follow authors to get new release updates, plus improved recommendations.
Michael R. Solomon
Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.

Michael “wrote the book” on understanding consumers. Literally. Hundreds of thousands of business students have learned about Marketing from his books including Consumer Behavior: Buying, Having, and Being -- the most widely used book on the subject in the world.

Much in demand as a keynote speaker, Michael often is asked to provide briefings to global executive teams who want significant increases in their bottom line and who understand that’s accomplished by a deeper connection with their customers.

Michael’s mantra: We don’t buy products because of what they do. We buy them because of what they mean. He advises global clients in leading industries such as apparel and footwear (Calvin Klein, Levi Strauss, Under Armour, Timberland), financial services and e-commerce (eBay, Progressive), CPG (Procter & Gamble, Campbell’s), retailing (H&M), sports (Philadelphia Eagles), manufacturing (DuPont, PP&G) and transportation (BMW, United Airlines) on marketing strategies to make them more consumer-centric. He regularly appears on television shows including The Today Show, Good Morning America and CNN to comment on consumer issues, and he is frequently quoted in major media outlets such as The New York Times, USA Today, Adweek and Time.

As a Professor of Marketing (in the Haub School of Business at Saint Joseph’s University in Philadelphia) and an industry consultant, Michael combines cutting-edge academic theory with actionable real-world strategies. He helps managers get inside the heads of their customers so they can anticipate and satisfy their deepest and most pressing needs – today and tomorrow. An executive at Subaru said it best: “The man is a scholar who is current and street-wise.”

Michael’s most requested keynote, “Earth Shaking Trends: What You Need To Know Now About Keeping Your Top Consumers,” will help you to reach – and engage – fickle customers. He will show you how to harness the power of collaborative consumption. He will inspire you to turn customers from pawns into partners as you develop new products and communications strategies. Michael also shares his insights about current issues and challenges in consumer behavior in his other speeches:

• The Young and the Restless: Capturing the Hearts, Minds and Wallets of Millennials

• The Psychology of Fashion

• The Future of Social Media and Shopping

• Gamification and Other Ways to Energize Sleepy Customers (and Employees)

Michael is passionate about the extraordinary world of the ordinary consumer. He brings humor and arresting visuals to his keynotes to show how everyday behaviors are much more meaningful than you thought – and an essential pathway to grabbing the attention and loyalty of your customers. The marketing guru Philip Kotler summed it up when he stated, “Solomon has the mind of a scientist and the writing flair of a journalist.”

Customer reviews

4.5 out of 5 stars
56 global ratings

Review this product

Share your thoughts with other customers

Top reviews from Australia

There are 0 reviews and 0 ratings from Australia

Top reviews from other countries

Translate all reviews to English
  • Client d'Amazon
    4.0 out of 5 stars Bien
    Reviewed in France on 30 November 2020
    Verified Purchase
    je recommande .
    Report
  • sc
    4.0 out of 5 stars Good intermediate-level textbook
    Reviewed in Japan on 12 December 2018
    Verified Purchase
    Really basic concepts from Psychology and Marketing is taken for granted in places. But, a quick google search will bring you up to speed. I think it is readable for basic levels and that intermediary levels can learn more.
  • Mihail
    1.0 out of 5 stars Very disappointed
    Reviewed in Germany on 10 March 2020
    Verified Purchase
    The book arrived in awful condition. The covers are scratched, and the whole book appeared to have been bent. There is also a hole inside the book itself that penetrates around three or four pages, and it’s definitely not something that happened during delivery. The delivery time was also very unclear (between 13 and 31 and it arrived on the 9th).
    Customer image
    Mihail
    1.0 out of 5 stars
    Very disappointed

    Reviewed in Germany on 10 March 2020
    The book arrived in awful condition. The covers are scratched, and the whole book appeared to have been bent. There is also a hole inside the book itself that penetrates around three or four pages, and it’s definitely not something that happened during delivery. The delivery time was also very unclear (between 13 and 31 and it arrived on the 9th).
    Images in this review
    Customer imageCustomer image
  • CT
    5.0 out of 5 stars Worth the $$
    Reviewed in the United States on 9 April 2018
    Verified Purchase
    Great book, exactly what i needed for class.
  • Becky
    5.0 out of 5 stars Prompt Delivery
    Reviewed in Singapore on 7 August 2023
    Verified Purchase
    Prompt Delivery. Ordered on 10 July 2023, received on 15 Jul 2023.

    Do take not that this Global Edition comes in 4 Sections:
    1) Foundations of Consumer Behavior (Chapters 1-2)
    2) Internal Influences on Consumer Behavior (Chapters 3-7)
    3) Choosing and Using Products (Chapters 8-10)
    4) Consumers in Their Social and Cultural Settings (Chapters 11-14)