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William J. Stevenson
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Operations Management Paperback – 7 January 2014

by William J Stevenson (Author)
4.4 out of 5 stars 331
Edition: 12th
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There is a newer edition of this item:

Operations Management 14E
Operations Management 14E
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Stevenson's Operations Management features integrated, up-to-date coverage of current topics and industry trends, while preserving the core concepts that have made the text the market leader in this course for over a decade.
Stevenson's careful explanations and approachable format support students in understanding the important operations management concepts as well as applying tools and methods with an emphasis on problem solving.
Through detailed examples and solved problems, short cases and readings on current issues facing businesses, the Twelfth Edition continues to offer more support for 'doing Operations' than any other.
Previous page
  1. ISBN-10
    0078024102
  2. ISBN-13
    978-0078024108
  3. Edition
    12th
  4. Publisher
    McGraw-Hill Education
  5. Publication date
    7 January 2014
  6. Part of series
    Mcgraw-hill Series Operations and Decision Sciences
  7. Language
    English
  8. Dimensions
    21.59 x 3.18 x 27.94 cm
  9. Print length
    944 pages
  10. See all details
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Product description

About the Author

Associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses in operations management and management science. Dr. Stevenson is the author of textbooks in management science, statistics, and operations management. His articles have appeared in Management Science, Decision Sciences, Quality Progress, and other journals. He received a bachelor's degree in industrial engineering, an MBA, and a Ph.D. in production/operations management, from Syracuse University.

Product details

  • Publisher ‏ : ‎ McGraw-Hill Education; 12th edition (7 January 2014)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 944 pages
  • ISBN-10 ‏ : ‎ 0078024102
  • ISBN-13 ‏ : ‎ 978-0078024108
  • Dimensions ‏ : ‎ 21.59 x 3.18 x 27.94 cm
  • Customer Reviews:
    4.4 out of 5 stars 331

About the author

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William J. Stevenson

William J. Stevenson

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Dr. Stevenson is an associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses in production/operations management, management science, quality concepts, and quality applications.

He is the author of textbooks in management science, statistics, as well as production/operations management. His articles have appeared in Management Science and Decision Sciences. He also serves as a consultant to the New York State Regents External Degree program. His current research interests are in quality applications.

Dr. Stevenson received a bachelor's degree in industrial engineering, and an M.B.A. and a Ph.D. in production/operations management from Syracuse University.

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Arielle A. Heath
5.0 out of 5 stars Really liked this textbook and was a little sad that I ...
Reviewed in the United States on 20 May 2016
Verified Purchase
Really liked this textbook and was a little sad that I had to return the rental but we couldn't afford to pay the difference. I really feel like I learned a lot from this book and it wasn't too dry or boring at all. I used McGH Connect with it and he problems weren't too difficult if you had your textbook and notes.I got an A in this class so I was very pleased with it.
2 people found this helpful
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B. P.
5.0 out of 5 stars Great experience
Reviewed in the United States on 5 February 2021
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The description said good condition, but it’s practically Like New. I’m so happy with my purchase and it came much quicker than estimated too!
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Hawk
4.0 out of 5 stars Operations Management made easy
Reviewed in the United States on 11 May 2015
Verified Purchase
Operations Management made easy with this book. The book is bulky and so was the course load but learned a lot and the book was awesome. There is a lot of calculations involved and the book actually shows how to do them using Linear Programming, Excel and what not. The chapters were well laid out and they kept building on previous chapters so the flow was pretty good. I had a really lazy professor who went to skip a chapter but I stuck with the book and life was a lot easier. The end of chapter solutions are somewhat tricky but if you pay attention, they shouldn't be big deal. The best part of the book is resale price. I bought this book, used it for a whole semester and then traded it in at at least +10% on Amazon. So the book was literally free for me.
6 people found this helpful
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Megan
5.0 out of 5 stars Applicable and well organized
Reviewed in the United States on 13 December 2016
Verified Purchase
This is definitely one of the better textbooks I've used. I was surprised to see that the content wasn't over the top academic. Instead, the content aligned well to real world business practices but was still well organized, connected clearly to relevant theories, and was easy to digest.
2 people found this helpful
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Amanda P.
5.0 out of 5 stars Great Process
Reviewed in the United States on 20 February 2019
Verified Purchase
Very easy process. Books are in good quality and super inexpensive compared to purchasing. Never had an issue with on time delivery or with covering the entire semester.
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