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Accountability in Human Resource Management Hardcover – 14 December 1995
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This guide develops a results-based approach to human resources that keeps an eye on the bottom line. Based on actual experiences, accepted practices, and a strong 10-year research base, it clearly shows you how to:
Uncover and monitor the costs of human resource (HR) programs
Develop programs emphasizing accountability
Design data-collection instruments for evaluation
Measure the contribution of human resources
Calculate the return on investment
Elevate management's commitment to HR programs
Phillips' nine-step, results-based human resource model helps you analyze, create, and execute successful HR programs. In addition, you'll find a Human Resources Effectiveness Index you can use to measure the overall effectiveness of HR performance. A benchmarking chapter assists you in comparing your success against other organizations. HR professionals, top- and middle-level managers, and students of human resources management will find this book an invaluable resource in which each technique and idea has been tested and proven in actual practice.
'Accountability in Human Resource Management' develops a results-based approach to human resources that keeps an eye on the bottom line. Based on actual experiences, accepted practices, and a strong 10-year research base, it clearly shows you how to:
*Uncover and monitor the costs of human resource (HR) programs
*Develop programs emphasizing accountability
*Design data-collection instruments for evaluation
*Measure the contribution of human resources
*Calculate the return on investment
*Elevate management's commitment to HR programs
Phillips' nine-step, results-based human resource model helps you analyze, create, and execute successful HR programs. In addition, you'll find a Human Resources Effectiveness Index you can use to measure the overall effectiveness of HR performance. A benchmarking chapter assists you in comparing your success against other organizations. HR professionals, top- and middle-level managers, and students of human resources management will find this book an invaluable resource in which each technique and idea has been tested and proven in actual practice.
- Print length362 pages
- LanguageEnglish
- PublisherRoutledge
- Publication date14 December 1995
- Dimensions15.88 x 2.54 x 24.13 cm
- ISBN-109780884153962
- ISBN-13978-0884153962
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Product details
- ASIN : 0884153967
- Publisher : Routledge (14 December 1995)
- Language : English
- Hardcover : 362 pages
- ISBN-10 : 9780884153962
- ISBN-13 : 978-0884153962
- Dimensions : 15.88 x 2.54 x 24.13 cm
- Customer Reviews:
About the author

Jack J. Phillips, PhD, is chairman of the ROI Institute, the leading provider of services for measurement, evaluation, metrics, and analytics. A world-renowned expert on measurement and evaluation, Phillips provides consulting services for more than half of the Fortune 100 companies and workshops for major conference providers worldwide. A former bank president, Phillips has served as head of HR for three organizations, including a Fortune 500 company for eight years. Author of the first book on training evaluation in the United States in 1983, Phillips has authored or edited more than 75 books in evaluation, metrics, and analytics. He is the developer of the ROI Methodology, the most used evaluation system in the world. His work has been featured in the Wall Street Journal, Bloomberg Businessweek, Fortune, and on CNN.
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