Management of Event Operations by Julia Tum, Paperback, 9780750663625 | Buy online at The Nile
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Management of Event Operations

Author: Julia Tum and Philippa Norton   Series: Events Management

Paperback

A vital interpretation of operations management and project planning specifically for the events manager in the light of current theory, practice and new technologies

Provides an introduction to the management of operations for the event planner and venue provider. Taking a view of an event enterprise, this title links the traditional topics within operations management. It examines quality in the events industry and its effects on customer satisfaction, resource efficiency and event success.

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Summary

A vital interpretation of operations management and project planning specifically for the events manager in the light of current theory, practice and new technologies

Provides an introduction to the management of operations for the event planner and venue provider. Taking a view of an event enterprise, this title links the traditional topics within operations management. It examines quality in the events industry and its effects on customer satisfaction, resource efficiency and event success.

Read more

Description

The Management of Event Operations: project management, planning and customer satisfaction provides an introduction to the management of operations for the event planner and venue provider. Taking an holistic view of an event enterprise, it links the traditional topics within operations management to present a coherent and hands-on approach specifically for the events manager. The approach is pragmatic and is dictated by practical consequences and considerations, which are so important to an event manager who balances many views and needs from diverse stakeholders.

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Critic Reviews

“The text is written in a concise manner in which there are no wasted words. Concepts are quickly introduced, explained and related. This brevity makes the text suitable for entry level students into the field. It delivers information students need to know using a straightforward writing style that will encourage them to actually read the text.- Wayne W. Smith, Department of Hospitality and Tourism Management, College of Charleston, Charleston, South Carolina, USA”

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About the Author

Julia Tum, Philippa Norton, J. Nevan Wright

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Product Details

Publisher
Taylor & Francis Ltd | Butterworth-Heinemann Ltd
Published
23rd September 2005
Edition
1st
Pages
304
ISBN
9780750663625

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$25
RRP $112.01
$86.25
Or pay later with
Check delivery options