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Alex Hill
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Essential Operations Management 2e Paperback – 11 December 2017

by Alex Hill (Author), Terry Hill (Author)
4.4 out of 5 stars 26 ratings
Edition: 2nd
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The second edition of this innovative core textbook spans the service and manufacturing sectors, equipping readers to grasp and overcome the core challenges faced in planning, designing and implementing operations. The prestigious and well-respected author team takes a 'tasks and challenges' approach that marries theory to their extensive practical experience of running operations in high-profile business settings while reflecting their clear vision and personal philosophy of operations management. Packed with engaging learning features that truly bring the subject to life, the text provides a concise and real-world orientated look at the key parts of an operations manager's job.

This textbook is an ideal course text for undergraduate, postgraduate and MBA students taking a module in operations management or manufacturing/services operations.

New to this Edition:
- New and greatly expanded coverage of the most relevant contemporary topics in OM, including corporate social responsibility and ethics, lean manufacturing, outsourcing vs. insourcing, and zero hour contracts
- Over 30 new and updated cases from a wide range of international companies including Apple, Samsung and Uber
- Increased focus on strategy with an expanded emphasis and new dedicated sections on improving operations that place OM firmly at the centre of organizational considerations

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  1. ISBN-10
    9781137526564
  2. ISBN-13
    978-1137526564
  3. Edition
    2nd
  4. Publisher
    Red Globe Press
  5. Publication date
    11 December 2017
  6. Language
    English
  7. Dimensions
    21 x 2.2 x 27.8 cm
  8. Print length
    383 pages
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Product description

Review

This textbook fills a gap in the range of books on operations management. It is not only a book suitable for a single course at business schools, but it can also be used at technical universities and the large amount of small and large cases, as well as the extensive suggestions for further reading, makes it possible to go deeper into this very large field. ― Dr Mats Winroth, Chalmers University of Technology and Jönköping University, Sweden

Essential Operations Management tells the story of operations-for both products and services-in an appealing way suitable for introductory operations management classes. The text does a great job of building operational concepts from the ground up: starting with basic ideas, moving through some simple tools for design, planning and scheduling, and leaving the reader with ideas to improve operations. Each chapter is cleverly punctuated with case studies on timely themes that will interest students and promote engaging in-class discussions. ― Dr Jordan Srour, Lebanese American University, Lebanon

Still the one to beat in terms of exposition, elucidation, analysis and explanation of the essentials of operations management. It's now pedagogically even more useful due to better integration with its companion website. ― Tuan Yu, University of Kent, UK

Review


Product details

  • ASIN ‏ : ‎ 1137526564
  • Publisher ‏ : ‎ Red Globe Press; 2nd edition (11 December 2017)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 383 pages
  • ISBN-10 ‏ : ‎ 9781137526564
  • ISBN-13 ‏ : ‎ 978-1137526564
  • Dimensions ‏ : ‎ 21 x 2.2 x 27.8 cm
  • Customer Reviews:
    4.4 out of 5 stars 26 ratings

About the author

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Alex Hill

Alex Hill

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Alex is Co-Founder and Director of The Centre for High Performance (a collaboration between senior faculty from the Universities of Kingston, Duke CE, London Business School and Oxford), which is dedicated to helping high-performing organisations develop a stronger and more robust UK economy, society and environment.

He is also a Professor at Kingston University (UK), Educator at Duke Corporate Education (US), and Visiting Professor at Bayes Business School (UK), Gordon Institute of Business Science (South Africa), The Academy of National Economy (Russia) and KEDGE Management School (France) where he teaches on a variety of postgraduate and executive programmes.

The Thinkers50 placed him on their list of 30 management thinkers most likely to shape how future organisations are managed and led. And his research has been widely discussed in the media by the BBC, Daily Mail, Economist, Forbes, Guardian, Huffington Post, Independent, Schools Week, Spectator, Times and Telegraph.

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4.4 out of 5 stars
26 global ratings

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Top reviews from other countries

  • Jane
    5.0 out of 5 stars VERY HELPFUL FOR ASSIGNMENTS!!
    Reviewed in the United Kingdom on 11 May 2016
    Verified Purchase
    Helped me get an A- for not knowing anything from the lectures. I read through this book before doing my Operations Management assignment. Very helpful and informative, highly recommend.
    Report
  • Mrunal doshi
    4.0 out of 5 stars Four Stars
    Reviewed in the United States on 18 October 2014
    Verified Purchase
    Good book
    Report
  • emanuela vanacore
    4.0 out of 5 stars Four Stars
    Reviewed in the United Kingdom on 12 July 2016
    Verified Purchase
    Great buy. The book is in good conditions as advertised.
    Report
  • Daniel N.
    2.0 out of 5 stars A book constructed just as badly as its written
    Reviewed in the United Kingdom on 23 February 2012
    Verified Purchase
    This book is very impressive when it first arrives with its design and glossy pages but this very quickly fades when you start to notice pages rip no matter how careful you are, the covers dent and scratch within days and the spine of the book begins to fall apart if with every turn of the page.

    The only thing worse than the quality of design is the content of the book which is written in such a way that it is not only vague but also confusing and of our course two hundred people on a 300 person module complained about this book. The only reason I can think of for it being our core text is that our lecturer wrote the book.

    It focuses on certain sections mentioning them almost on every page but glances over or ignores others.

    All in all I'd recommend an alternative textbook if you're a university student or any other book in the subject area if you're looking to learn about operations management practically.
    Report
  • Amazon Customer
    4.0 out of 5 stars Four Stars
    Reviewed in the United Kingdom on 3 December 2016
    Verified Purchase
    Met my expectation
    Report